We recommend that the Chief Procurement Officer update HUD’s field service manager contract monitoring plan and FSM qualitative monitoring databases used to monitor contractor performance to align with the QASP and contractual requirements as noted in recommendation 1G below.
2023-BO-0002 | March 30, 2023
HUD Could Improve Its Field Service Management Quality Assurance Surveillance Plans
Office of Administration
- Status2023-BO-0002-001-EOpenClosed