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The Housing Authority of East St. Louis, IlliNis, Improperly Used Public Housing Funds

What We Audited and Why 

We audited the East St. Louis Housing Authority (Authority) because of a hotline complaint alleging that Authority’s management misused U.S. Department of Housing and Urban Development (HUD) funds.  Our audit objective was to determine whether the Authority followed HUD’s regulations and its own policies when procuring goods and services, granting leave, and managing vehicle operations.

What We Found  

HUD’s Robotic Process Automation Program Was Not Efficient or Effective

We conducted this evaluation to assess the maturity of HUD’s Robotic process automation (RPA) activities and determine whether HUD had implemented related controls to address technology and program management risks.  RPA is a software technology used to emulate human actions on a computer.  RPA software programs, referred to as “bots,” can complete repetitive tasks quickly and consistently, freeing up employees to work on other, higher value activities.